Scope of Services
Pool Table Den provides services such as pool table moving, disassembly, assembly, levelling, felt replacement, repair, refinishing, storage coordination, and related billiards services. Service availability may vary by project type, location, and scheduling capacity.
Quotes and Booking
Quotes provided through this website, by phone, or by email are based on the information available at the time. Final pricing may change if project conditions differ from what was disclosed.
- Stairs, narrow access points, elevator restrictions, slate condition, and distance may affect pricing
- Customers should disclose relevant site conditions before service is confirmed
- Bookings are not considered final until confirmed by our team
Customer Responsibilities
Customers are responsible for providing accurate contact, access, and project information so our crew can prepare properly and safely.
- Ensure there is safe and reasonable access to the table and work areas
- Disclose known damage, prior repairs, unusual table construction, or site limitations
- Remove fragile or obstructing items from work areas before the scheduled appointment
Scheduling, Delays, and Rescheduling
Appointment times may be affected by traffic, weather, prior job duration, building restrictions, or other operational factors. We will make reasonable efforts to communicate delays or necessary schedule changes.
Service Limitations
Some tables, rooms, or access conditions may require additional labor, extra crew members, special equipment, or revised scheduling. We reserve the right to decline or pause work if conditions appear unsafe or materially different from what was described.
Payment Terms
Payment is due according to the terms confirmed for your booking. Unless otherwise agreed in writing, all charges for completed work are due upon completion of service.
Cancellations
If you need to cancel or reschedule, please notify us as early as possible. Late cancellations may affect future availability and may result in additional charges where permitted and previously communicated.
Liability
We take reasonable care in performing our services. However, Pool Table Den is not responsible for losses or damage arising from inaccurate customer information, hidden defects, pre-existing damage, structural issues, unsafe conditions, or events beyond our reasonable control.
Nothing in these terms limits any rights that cannot be excluded under applicable law.
Website Use
You agree to use this website only for lawful purposes and not to interfere with its operation, security, or accessibility. Quote request forms may not be used for spam, fraudulent requests, or unlawful content.
Contact Information
For booking questions or service-related concerns, contact Pool Table Den using the contact details provided on this website.